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Web Based CRM

web crm

What is Web Based CRM?
CRM stands for Customer Relationship Management. Web Based CRM is a collection of tools that a business can use to enhance customer service and satisfaction, track and maintain sales records, and overall increase profitability. All of this information is stored online and accessible through the Web Based CRM software. For those who have a high-speed internet connection, Web Based CRM software can be a perfect answer if you are in need of a fast and cheap Web Based CRM solution. However, there are some limitations to the use of Web Based CRM, as those with a dial-up connection are likely excluded from using Web Based CRM.

In the last few years, the market for on-demand CRM has soared particularly among small and mid-sized companies, largely because of fears about the expense, duration and complexity of large-scale on-premise CRM implementations. And indeed, on-demand CRM is often a good choice for companies looking to implement standard CRM processes and are able to use out-of-the-box features, with little or no internal IT support, and don’t require complex or real-time integration with back office systems. With all these occurrences in the CRM market, Hansen India has grown into a full-fledged on-demand CRM services provider which helps companies not only decide on the right provider but also provide implementation, consulting, data migration and cleansing, training and integration services. The penetration of our Internet technologies as a business process enabler has allowed companies to develop efficient, scalable, multi-channel customer interactive systems that reduce the cost of contact and enhance services. Our CRM solutions do help in meeting the challenges that some companies are facing in retaining customers and keeping sales costs under control, but they address only a part of the problem.

Is Web Based CRM more affordable?

The affordability of Web Based CRM can vary by the needs of your company. If you need access to your information outside of the Internet, then a separate program is needed and the pricing of Web Based CRM becomes something of an invalid point. The better question is would Outlook CRM options provide my business with a more efficient system, both online and off than using Web Based CRM and a separate offline program. In the case where access on both levels is needed, an Outlook CRM program will likely more affordable and cost-efficient over a Web Based CRM.


Will My Business Better Benefit From Web Based CRM or Outlook?
The choice between Web Based CRM software and Outlook CRM software is a matter of comparing the needs of your business online and off to the offerings of the available Web Based CRM and Outlook CRM programs. Decide if you can live and function with Web Based CRM access or if you need the offline capabilities that you can receive in Outlook CRM options. Both Web Based CRM and other non Web Based CRM options will help you to grow your business and increase profitability, however, there may be big differences in the efficiency of the processes involved in using only Web Based CRM for your business. By looking at the needs of your own business, as well as budget and accessibility, you can decide between Web Based CRM and Outlook CRM, in your own best interest.


What Are The Benefits of Web Based CRM?

The benefits of Web Based CRM begin with the fast setup, in most cases. If you choose to use a Web Based CRM platform, the system is already in place, all you must do is customize it and import the information you already have on file. With Web Based CRM, your information is stored online, rather than hogging the valuable space on a smaller hard drive. You also have no permanent software purchase to make with Web Based CRM options. In these situations, access to the Web Based CRM platform is paid for by either monthly or yearly subscription, in most cases. Web Based CRM clients are not responsible for the upkeep and maintenance of the servers, just their own personal computers.

Key Benefits
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